Shipping Policy

At ROSVELL, we are committed to providing a secure, reliable, and efficient shopping experience. Below you will find all the information regarding order processing and shipping.
1. Order Processing Time
All orders are carefully prepared and processed within 1–3 business days after payment confirmation.
During periods of high demand, promotional campaigns, or seasonal sales, processing times may be slightly extended.
Please note that processing time does not include shipping time.
2. Delivery Time
Once your order has been shipped, the estimated delivery time within Europe is:
4–8 business days
Delivery times may vary depending on the destination country, local courier operations, customs procedures (where applicable), and other external factors.
All delivery times are estimates and are not guaranteed.
3. Shipping Carriers
ROSVELL works with trusted international logistics partners and local delivery companies across Europe to ensure safe and efficient delivery.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
4. Shipping Costs
Shipping costs are calculated automatically during checkout based on the delivery destination.
ROSVELL may offer free shipping on orders above a specified amount or during promotional campaigns. Any applicable free shipping offers will be clearly displayed on our website.
5. International Shipping
ROSVELL ships to most European countries and selected international destinations.
For orders shipped outside the European Union, customs duties, import taxes, or other fees imposed by local authorities may apply.
Any such charges are the responsibility of the customer.
6. Order Tracking
After your order has been shipped, you will receive a confirmation email with your tracking number, allowing you to monitor the delivery status at any time.
7. Shipping Address
Customers are responsible for ensuring that the shipping address provided during checkout is accurate and complete.
ROSVELL cannot be held responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete address information supplied by the customer.
8. Exceptional Delays
Although we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond ROSVELL’s control, including but not limited to:
  • Customs inspections
  • Logistics or transportation disruptions
  • Severe weather conditions
  • Public holidays
  • Force majeure events or other unforeseen circumstances
Such delays do not automatically entitle the customer to a cancellation or refund, except where required by applicable consumer protection laws.