SHIPPING POLICY

ROSVELL


At ROSVELL, we are committed to providing a safe, reliable, and timely shopping experience. Below you will find all information related to order processing and shipping.

 

 

 

1. PREPARATION TIME

 


All orders are carefully prepared within 1 to 3 business days from payment confirmation.


During periods of high demand, promotions, or special campaigns, this period may be slightly extended.


Preparation time does not include shipping time.

 

 

 

2. DELIVERY TIME

 


Once the order is shipped, the estimated delivery time in Spain is:


4-6 business days


Delivery times may vary depending on the customer's location and the carrier's operations.

All dates indicated are estimated and not guaranteed.

 

 

 

3. SHIPPING COMPANIES

 


Shipments are managed through international logistics operators and local carriers in Spain to ensure safe and efficient delivery.


Once the order has been shipped, the customer will receive an email with the tracking number.

 

 

 

4. SHIPPING COSTS

 


Shipping costs are calculated automatically during the purchase process.


ROSVELL may offer free shipping on orders above a certain amount or during promotional campaigns. These conditions will be clearly indicated on the website.

 

 

 

5. INTERNATIONAL SHIPPING

 


ROSVELL ships to various countries in the European Union and other selected destinations.


For orders outside the European Union, additional taxes or duties set by local authorities may apply.

In these cases, such costs will be the responsibility of the customer.

 

 

 

6. ORDER TRACKING

 


Once the order has been shipped, the customer will receive an email with the tracking number to check the shipping status.

 

 

 

7. DELIVERY ADDRESS

 


It is the customer's responsibility to verify that the shipping address provided is correct and complete.


ROSVELL is not responsible for delays or failed deliveries resulting from incorrect or incomplete data provided by the customer.

 

 

 

8. EXCEPTIONAL DELAYS

 


Although we strive to meet estimated deadlines, delays may occur due to causes beyond ROSVELL's control, such as:

 

  • Customs controls

  • Logistics incidents

  • Weather conditions

  • Extraordinary situations

 


These cases do not automatically generate the right to cancellation or refund, unless required by applicable regulations.