PRIVACY POLICY

ROSVELL


At ROSVELL, we respect and protect your privacy. The protection of your personal data is an absolute priority for our brand.


This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit our website or make a purchase from ROSVELL.


We encourage you to read this policy carefully.

 

 

 

1. DATA CONTROLLER

 


Brand: ROSVELL

Contact email: soporte@rosvell.com


ROSVELL acts as the data controller for your personal data in accordance with Regulation (EU) 2016/679 (GDPR).

 

 

 

2. DATA WE COLLECT

 


 

a) Personal Data

 


When you place an order, create an account, or contact us, we may collect:

 

  • First and last name

  • Billing and shipping address

  • Phone number

  • Email address

 


This data is necessary to process and manage your orders.

 

 

 

b) Payment Data

 


Payment data (credit card, debit card, or other methods) is processed exclusively through secure and certified payment providers.


ROSVELL does not store your full bank card information at any time.

 

 

 

c) Browsing and Device Data

 


When you visit our website, we automatically collect:

 

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Site interactions

 


This data allows us to improve the user experience and site security.

 

 

 

3. PURPOSE OF PROCESSING

 


We use your personal data to:

 

  • Process and deliver orders

  • Manage payments

  • Send order confirmations and updates

  • Improve our products and services

  • Prevent fraud

  • Comply with legal obligations

  • Send commercial communications (only with your consent)

 

 

 

 

4. LEGAL BASIS FOR PROCESSING

 


The processing of your data is based on:

 

  • The performance of a contract (purchase made)

  • Your express consent (marketing)

  • Compliance with legal obligations

  • Legitimate interest (security and service improvement)

 

 

 

 

5. DATA SHARING

 


We may share your information only when necessary with:

 

  • Payment processors

  • Logistics and transport companies

  • Technology and marketing platforms

 


All providers comply with European data protection regulations.


ROSVELL does not sell or rent your personal data to third parties.

 

 

 

6. DATA RETENTION

 


Your data will only be retained for as long as necessary to fulfill the stated purposes or as required by current legislation.

 

 

 

7. USER RIGHTS

 


In accordance with the GDPR, you have the right to:

 

  • Access your data

  • Rectify inaccurate data

  • Request its erasure

  • Restrict processing

  • Object to processing

  • Request data portability

 


You can exercise these rights by sending an email to:

📧 soporte@rosvell.com

 

 

 

8. DATA SECURITY

 


We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or alteration.


However, no system is completely secure, and we cannot guarantee absolute security.

 

 

 

9. COOKIES

 


Our website uses cookies to:

 

  • Improve user experience

  • Analyze web traffic

  • Personalize content

 


You can configure your browser to reject cookies, although this may affect the functioning of the site.

 

 

 

10. LINKS TO THIRD PARTIES

 


Our site may contain links to external sites. ROSVELL is not responsible for the privacy policies of such sites.

 

 

 

11. POLICY MODIFICATIONS

 


ROSVELL reserves the right to modify this Privacy Policy at any time. Updates will be published on this page.

 

 

 

12. CONTACT

 


If you have any questions about this Privacy Policy or the processing of your data, you can contact us at: